Delivery Policy

DELIVERY TIMESCALE
Orders received at Techron Surgical website are processed and, dispatched within 4 working days, once order is received, if it is available in stock. Otherwise, your ordering instruments will have to undergo production processes, which may be 1-4 weeks and the production time may vary as per instrument type and quantity.

LOST PACKAGE
It is very rare; we experienced package loss whilst it is in transit. Please wait for 10 days, from the dispatch date to arrive the parcel.
If this time pass away and no packed arrived, please call nearest concerned courier office with tracking number provided. In the unlikely event that the package is not being held, please contact our Customer Services team who will be happy to assist in sending a replacement.
Please note if you do not contact us within 3 weeks, insurance cannot be claimed, so you will not be able to claim any loss from Techron Surgical. TRACK AN

ORDER
To track your order, simply check tracking number from your account and track it on relevant courier website.